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At headfunk™we are committed to helping protect the environment.
We do this by helping to plant trees in association with
We do this by helping to plant trees in association with
Delivery
Standard Delivery Service
UK Mainland
Standard Royal Mail Recorded Delivery
Delivery of most orders is 3-5 days*
Delivery of most orders is 3-5 days*
Overseas Europe
Royal Mail Signature Service
Delivery of most orders is 7-14 days*
Royal Mail Signature Service
Delivery of most orders is 7-14 days*
World Wide
Royal Mail Signature Service
Delivery of most orders is 7-14 days*
Royal Mail Signature Service
Delivery of most orders is 7-14 days*
Our delivery charges are calculated on the weight and handling of your order.
Mulitple orders will be charged at multiple rates. *These dates are applicable if stock is available.
Items will be dispatched (Monday - Friday) by Royal Mail Recorded delivery, this will require a signature your end; should no one be available you will be left a card to collect from local sorting office or to rearrange a convenient time to redeliver your goods.
Returns & Refunds Policy
Exchange
If you are unhappy with a product and you find it is not suitable for your needs, you must contact us and return the item WITHIN 28 days from the date you receive the order for a prompt exchange.
Items must be returned in the same condition you received them with all labels and original packaging. Once the goods have arrived back to our warehouse, they will be checked thoroughly to ensure they have not been used.
Refunds
We will only refund orders that are returned within 14 days from the date of delivery of your order, however we will not refund any additional charges for guaranteed next day delivery and costs incurred to send out goods to you.
Items must be returned in the same condition you received them with all labels and original packaging. Once the goods have arrived back to our warehouse, they will be checked thoroughly to ensure they have not been used.
Damages and Manufacturer Defects
We must be notified within 7 days if you find a fault or defect with an item you have received. Once returned to us, we will either exchange the item or refund your purchase accordingly.
We can only refund the original card details, or bank account used to make the purchase. We will never refund an order placed with us to a different card number or bank account number.
We will need proof of your purchase, e.g. an order number or address details to verify your order on our system.
You must contact us before returning any goods. You can email us sales@headfunk.com We will then issue you with a returns number for you to note with a return. If you have not been issued a returns number, your exchange or refund may take 14 - 28 days.
We will then inform you what address you have to send it back to. If you want us to arrange to pick up an item to be returned, there maybe a charge of £10 - £20 depending on the size and weight of an item.
Items must be returned in the same condition you received them with all labels and original packaging. Once the goods have arrived back to our warehouse, they will be checked thoroughly to ensure they have not been used.